CLC is not hotel friendly because you have to jump through hoops to get paid. answer.
They're nothing but a hassle.
The worst is their 24 hour room rental policy. I've never really had too much of an issue, besides the first time in my 1.5 years of working at this property and I finally got one that DECLINED. And the fact that I KNOW this guy stayed for 4 nights but you're only paying me for 1. I can't stand them. You have 14 rooms in house all under 69 bucks with CLC when your going rate is 175 and IT'S AN EVENT NIGHT. Press J to jump to the feed. Their billing must be submitted perfectly to ensure payment, and requires meticulous tracking. I'd rather take Hotwire reservations. For that one encounter/hissyfit alone, I despise CLC. sometimes we have them sitting there for days = no payment. Lindsi Devine, Freije-RSC The money we save with CLC allows us to invest in other projects. They debuted on March 19th, 2015 with 5 members (Seunghee, Yujin, Seungyeon, Sorn & Yeeun) .
CLC (씨엘씨, CrystaL Clear) is a 7 member girl group under Cube Entertainment. We have guests who stay monthly, sometimes once a week, and while it helps fill the rooms, it forces our ADR down, by a lot. Or if the photocopy of the CLC card isn't PERFECTLY clear. Personally, they have been nothing, but trouble... they demand we charge them absurdly low rates and sometimes, they'll fuck us over and say they won't pay us and play the run around and finally pay us six months later. For JR, SR, etc., follow your last name with one space and the appropriate suffix. Truck drivers, railroaders and construction is what I've seen most often. I've heard to hotels with unpaid bills ranging from $30,000 to $250,000. We don't allow CLC kings either, and it never fails- first night on their own, NewHire will put every CLC check in into a king. He then tried to say that we had to accept it by default because we were the only place in town with vacancy; we weren't and he got pissed when I informed him that the Holiday Inn and Best Western had vacancy and accepted CLC. GM, what have you, feel about CLC?
The guests were usually fine, not any better or worse than any other guests. CLC will send a statement showing each room night they are paying for.
You may want to print out a top producers report YTD to see if CLC is worth their trouble.
Most important thing with it is to train your staff on the importance of checking the guest in on the website right away.
There's no logical order to that list, names, dates and invoice numbers are scattered all over. Gain instant access to pre-negotiated discounts at 15,000 hotels, plus access to thousands of Expanded Network hotels . CLC is mostly used by long haul truckers, they are OK folks, usually. Posted by 1 year ago. It was hilarious. CLC 222 Contracting Officers Representative (COR). I am just curious, how do you fellow front desk, night audit, GM, Assit. We don't; never have, never will, we're not that type of property. A place where people from the hotel industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. All CLC guests demand a receipt, but CLC is like hotwire and the like, different rates. I have mixed emotions on it.
RAH! One of the things I hate the most about training new hires is going over CLC - especially if they're new to the industry/have no prior experience with it. They're usually grumpy older men who bark for a receipt and then leave. DON'T! And the revenue is nice when your property is dead in the winter, but when you're selling out every night in the summer its a heartbreaker when they come in at 25% of your ADR and drag your numbers down. Legible. Forgive me for asking, but what is CLC? Is this a common known fact, or can we still say "check out is at 11am" and hope the guest is unaware of this perk?
Also, they keep our occupancy up during the slow season. CLC is shit. My GM has had trouble with them trying to get paid for some companies and CLC has been dicking the GM around saying we have no proof they stayed here even though we have their photocopied card and their signature with a confirmation number. Noooo! Our clients research and book corporate lodging hotels using the nation’s largest private membership network of pre-negotiated hotel discounts.
The CLC people that we have at my hotel are honestly pretty cool. New comments cannot be posted and votes cannot be cast, More posts from the TalesFromTheFrontDesk community, Continue browsing in r/TalesFromTheFrontDesk. Another commenter also said CLC tries to avoid paying. It is a huge pain in the butt to run and operate, they are basically constantly in arrears, and checkins can take 20 minutes, even with a competent and experienced employee due to the rather ridiculous procedures. Edit: getting money from them and checking them in is also a pain in the ass. Have you found this to be true? CLC (씨엘씨, CrystaL Clear) is a 7 member girl group from Cube Entertainment. We only accept them in my extended stay properties. Old property had some gross people who had no respect for anybody besides themselves. We had a contract with a huge company and reaped about $120k over a year and they paid consistently - once a week, so it never hit my aging report. 99% of the guests we've had that use it have been great. The worst thing about CLC is their “customers” are entitled to a 24-hour rental period. If they don't pay you have better luck trying to get blood from a stone, than money from them. CLC when I've seen it has typically been about 50-60% off the going rate, but I'm in a weird market. And again! Rates NEVER match up. CLC will send a statement showing each room night they are paying for. The u/CLC- community on Reddit.
Here is what we run into a lot. On February 24, 2016 the group return with their 3rd mini-album, Refresh, … The CLC people that we have at my hotel are honestly pretty cool. Looks like he didn't stay. Doing direct bill with them is a bit of a pain. Archived. Hence the low rent rates. Scams. If they don't, they will forget to do so later and you will have trouble retroactively adding the room nights. Some even stopped coming because of that, but they were assholes anyway. We have a CLC guest who is a regular and everybody loves him.
4. save. The company itself has poor customer service. Oh wow, that's a bit odd. Fuck them. The primary reason for that is because they will refuse to pay their bills for whatever reason they deem appropriate. Just wondering how you all feel about them? Does anyone have horror stories on CLC or do you think it's good to implement? = correct. My hotel signed up for CLC; but made the decision that we don't support the cards and that companies need to still sign up with us (as such, we only have one company with them). Seriously CL needs to get their crap organised so my property does not have to spend two flipping hours trying to find folio numbers (which are commonly listed multiple times per check stub, for multiple nights). share. I'm so excited. getting money from them ... is also a pain in the ass. All that said, it can be a big boost to revenue if you start accepting it. CLC itself is awful. They look for any reason not to pay you. How so? Because that is how hotels work. Boy, were they so fucking mad. Reddit gives you the best of the internet in one place. Yes, they come at 7pm and get the room until 7pm the next day. If they don't pay you have better luck trying to get blood from a stone, than money from them. The information entered below must exactly match the information supplied by your employer to CLC. I've heard to hotels with unpaid bills ranging from $30,000 to $250,000. nah, the worst stories I have come from expedia reservations or construction companies. Deanna Irby, WS Construction We’ve consistently saved 25-27% on lodging. I wasn't sad to see them go. To be completey honest, I've never had a single problem with CLC. I used to work with it at a "truck stop" kind of property. Minimal mess for housekeeping. level 1. Guy checks in after audit, leaves before 5am, CLC won't pay. The rates are SHIT. Robin McNutt, Mid-American Machine & Equipment $ Not to mention the added time load of doing it all yourself. I have never once had a problem with a CLC guest, and checking them in on the CLC web site is quite simple.
Press question mark to learn the rest of the keyboard shortcuts. In September 2020, the group returned with the single, HELICOPTER. I've had absolutely no issue with it or the guests. I HATE that there is no rhyme or reason to the order they list payments on a statement. And again!" The CLC guests are usually perfectly fine, they generally just want a bed and are usually out before breakfast even starts, but the company itself is a pain in the arse. Ever. Get the name wrong, times, dates, room type, they won't pay, and they are right cunts on the phone about it too. CLC is easily the most despised third party company in this industry.
The checkin procedure is a headache. Sorry, doesn't work that way. Could we get a slap on the wrist for not "advertising" it? However there are a lot of very large companies considering going away from booking links and to a travel card like CLC. Throws a fit when I tell him no. level 2. 4 years ago. We're in our slow season right now, so I guess we'd be fine. I'd rather have any of my CLC guests filling up rooms than most anybody else. We stopped accepting them for awhile but now we are again. If anything they are typically better guests than most regular, non-CLC guests. Format is: CATEGORY:question. We take a TON of CLC people here and most of them are excellent people. There's no logical order to that list, names, dates and invoice numbers are scattered all over. I wish I did. As America’s workforce lodging leader, CLC helps companies find and book hotels across North America. If we are ever denied a payment it has generally been user error. You're dealing in volume. Lindsi Devine, Freije-RSC The money we save with CLC allows us to invest in other projects. Learn more about our massive hotel network and save as much as 40%. It's been a while since I've accepted CLC, but there should be a way you can get a basic sweet spot rate for your market. I may be the exception though so wait for more replies. We take CLC, but the reservations come directly from the CLC office, we don't have a terminal for them. Press question mark to learn the rest of the keyboard shortcuts, Because the internet's not gonna surf itself. Deanna Irby, WS Construction We’ve consistently saved 25-27% on lodging. It SUCKS.
But they send a lot of business our way even with that single company and the auto-pay pretty much keeps the coffers outta the red. Thank God only about 2 percent of the members know that. I had a new hire tell CLC guests, when asked about checkout time, that they get the room for 24 hours so.. checkout whenever you want.
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